Shipping Policy

Shipping Policy

Delivery Across Australia

At House of Silk, we want to make sure you receive your goodies hassle-free. Here's everything you need to know about our shipping:

Free Shipping

Enjoy free shipping on orders over $49.95 AUD (Standard postage with tracking).

Standard Shipping

For orders under $49.95 AUD, no worries! You can still get your items delivered with standard shipping for a small fee of $9.95 AUD (Standard postage with tracking).

Express Shipping

$12.95 AUD on all orders.

Dispatch Location

All orders are dispatched from our Sydney warehouse.

Speedy Dispatch

Orders placed before 2 PM AEST are shipped out the same day.

Shipping Policy

We're committed to making your shopping experience seamless at House of Silk. Here's how we handle shipping:

Dispatch Time

Our aim is to process and dispatch your order from our fulfillment center within 1 to 3 business days. In some cases, it may take up to 5 business days, but we'll keep you informed every step of the way.

Delivery Method

We partner with reputable logistic partners for our standard delivery option. Once your order leaves our warehouse, expect it to arrive at your doorstep within 3 to 5 working days.

Tracking Information

You'll receive all tracking details via email or SMS once your order is on its way.

Shipping Responsibility

Once your order is in the hands of the postal service, they're responsible for its safe delivery. While we take every precaution to pack your items securely, we cannot be held liable for any mishaps during transit. If any issues arise, we're here to assist, but ultimately, delivery is out of our hands.

Get in Touch

Have questions or concerns about your shipment? Reach out to our top-notch support team through our Contact Us page. We're here to help!

Contact Information

Thank you for choosing House of Silk! Your satisfaction is our priority, and we're dedicated to ensuring your orders arrive safely and swiftly.